Add-on Module
The most valuable bridge to your customers
A branded online portal where your customers place custom orders, track progress in real-time, and manage approvals - all connected to PIRO Fusion.
More than just e-commerce - built for jewelry B2B relationships.
Ordering & commerce
Let your customers browse, configure, and place orders — standard or custom — directly from a branded storefront.
Online catalog & ordering
Your customers browse your full catalog, check real-time availability, and place orders - all from a branded storefront that connects directly to PIRO Fusion.
Custom order placement
Customers submit custom order requests with specifications, reference images, and material preferences. You receive them instantly in your back-office.
CAD File Upload & Estimates
Customers can upload STL, 3DM, or CAD files for casting, printing, or custom production requests. PIRO can help turn file-based requests into estimates, quotes, or job orders connected to your back office.
Tracking & transparency
Give your customers full visibility into every order and service request, from submission to delivery.
Repair & custom order intake
From the moment an order is placed to final delivery, your customers can follow every step of their order's progress in real time.
Repair request management
Customers submit repair requests online with photos and descriptions. Track status updates and approvals through the portal.
Collaboration & communication
Replace email chains with structured approval workflows and automated notifications that keep everyone aligned.
Approval workflows
Share design proofs, cost estimates, and production milestones. Customers review and approve directly in the portal - no more email chains.
Automated notifications
Keep customers informed with automated email and portal notifications for order status changes, approvals needed, and delivery updates.
Ready to bridge the gap with your customers?
See how the Customer Portal transforms the way your clients interact with your business.